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Control System Main Actions
As perceived by the customer
With functional links
And indicator positioning
Under process performances:
Within their ability to deliver the "compliant products"
Within the resource consumption to deliver the "compliant product"
Visibility of Indicators to Measure the Process Performance
Determination of need
Reliability of cdes vs. need
Supplier securing plan
Impact of the development process on the announced availability
Control of the products' life curve
Volumetric ratios per family.
Bases of deadline promises
Information procurement deadlines
Impacts of the operational relevance on information given to customers.
Defining the Customer Promise
Special monitoring of key customers
CDE entrance control
Forecast groups criteria
Reliability of sales forecasts
PIC- PDP process
Securingf Material and equipment supply
Short-term disposition rules
Service Quality Securing Plan
Securing the service as perceived by the customer during scheduled change phases.
Experience tends to show that this application has no fixed limit, and that this scheme aims at profitably bringing under control the client service components.